All refurbished items purchased from SD Electronics come with the standard warranty of 6 months.
Brand new items come with a 12 months warranty.
Within the first 14 days, should your item turn faulty through normal use, we will be able to offer a full refund to your original payment method. SD reserve the right at their sole discretion for goods returned after 14 days from the purchase date that under proper use are, or become, defective within the warranty period to: (a) Make good by repair or replacement
SD will only accept Goods returned that are: (a) Accompanied by a valid proof of purchase for the Goods. (b) Returned items to SD should contain all items included in the original sale including manuals, cables, disks, packaging and any other items originally supplied. (c) All returned items need to be tested and the fault verified before any refund, repair or replacement can be issued.
SD cannot accept Goods returned that are: a) Returned to a store without a proof of purchase. b) Faulty, caused by Accident, neglect or misuse. c) Repaired by a third-party vendor other than any affiliates of SD.
This warranty does not cover damage or failures which result from accident, misuse, abuse, neglect, mishandling, misapplication, faulty installation, improper maintenance, and improper voltage supply, interference from or with other Electronic devices, alteration, maladjustment of customer controls, improper modification (such as mobile phone sim-lock removal), firmware flashing, bios flashing or service by anyone other than a SD approved agent.
Laptop batteries are essentially consumables. Li-ion batteries, featuring continuous chemical reactions, will naturally decline over time and lose capacity hence Laptop batteries only have a 3-month warranty, at the time of purchase we only guarantee that the battery will last 30 mins on a full charge.
SD will exchange most goods purchased in error or unwanted gifts provided they are returned within 2 days. All returns must be in the condition they were sold and accompanied by a receipt. Refunds are not offered for unwanted items.